Terms and Conditions

We believe that the data contained on this website is accurate. In the event that the data was found to be inaccurate or if an item happens to be marked with the wrong price, we reserve the right to cancel any transaction. All shapes, sizes, images and quality are only shown for representations. All the images used on this website are enlarged in order to enhance all the details. Pure Gems Jewels does not warrant that the information contained in this website is error free. Pure Gems Jewels is entitled to use terminology commonly used within the diamond industry. Such comments may for example include terms commonly associated to the description of a stone like: weight, clarity, cut or color, as well as adjectives such as beautiful, eye clean, flawless, etc., which are commonly used in the description of diamond jewelry.

Most of the products you will find on this website include Eco-Friendly Simulated Diamonds as an alternative to natural diamonds. When you purchase one of our products you need to understand that you are purchasing simulated diamonds and that Pure Gems Jewels has made no representations – written or oral – that could be construed or interpreted that these products are manufactured using natural earth mined diamonds. Any information presented herein including but not limited to an item title or description may be revised or changed at any time without notice.

Please note: To prevent online fraud and to help keeping online shopping a safe environment, we will only ship to the same City, State and Zip Code as stipulated on your credit card company.
If you select a different City, State and Zip Code from your billing address, our shipping department will ship the merchandise to your billing address and NOT to the shipping address. If you need the merchandise shipped to a different address in a different City, State and Zip Code from what is stipulated on your credit card, please make sure to contact our Customer Service first.

Shipping & Packaging
Pure Gems Jewels provides fast and free shipping on all orders and to all our shipping destinations, including: USA, Canada, Australia, United Kingdom and more. In addition to free shipping, rest confident that all items are securely packaged and fully insured while in transit to your home or office.
Please note that all our Jewelry is made on Order. We need at least 5-7 working days to complete your order before shipping.
For more information please visit Shipping & Packaging.

Lifetime Warranty
You will be glad to know that all our jewelry is delivered with a Lifetime Warranty. Which means that if needed- we will replace it free of charge! Our warranty covers each item of fine jewelry for defects in manufacturing. Warranty policy does not cover any alterations or re-sizing performed by any third party. Warranty does not cover excessive wear and tear and or physical/accidental abuse, loss and theft. View full Lifetime Warranty.

Return Policy
We want you to shop in confidence knowing that we understand that although our jewelry is manufactured with the highest standards of quality and craftsmanship, It may happen that you might need to return your purchase. That’s why we offer a Risk Free 30-Day Money Back Guarantee! , please refer to our complete Return Policy.

Personal Information Sharing With A Third Party
All personal informations will be treated as confidential. The company will not undertake to transfer your personal details and information which has been gathered regarding your activities on the site to any third party, except in the following instances: in the case of a legal dispute between you and the company which would require revealing your personal details; if illegal activity has been carried out on the site; in case of receipt of a court order requiring us to provide your personal details or information pertaining to you to a third party.

U.S.A Tax & Shipping
Goods are eligible for free duty under the US-Israeli Free Trade Agreement.
No import duties and no taxes will apply to our US customers.

International Tax & Shipping
All Pure Gems Jewels merchandises are directly shipped from our facility in Israel. Concerning orders from outside the U.S. please be aware that import duties and taxes may apply upon receipt of orders. Such duties and taxes are beyond our control as they are set by the Customs Authority of the destination country and depend on different factors, such as country of origin of the purchased product, local VAT rates and local import taxes, and it will be your responsibility to pay them if and when asked to by your local authorities. Under no circumstances will Pure Gems Jewels be liable or required to refund any taxes or duties paid by the customer to a foreign country.