When you buy a thing of beauty, you want it to stay beautiful forever. Which is why all of Pure Gems’ gorgeous simulant diamonds and expertly crafted gold pieces come with the Pure Gems Guarantee. Each unique piece of jewelry that we create comes with a lifetime warranty which starts the day you purchase it. Any repair or exchange which results from a manufacturing defect is fully covered, no charge.
Our lifetime warranty guarantees each piece of our gorgeous jewelry against any manufacturing defects. It does not cover any work done on the piece by a third party, such as alterations or re-sizing, excessive wear and tear, theft, or accidents.
The Perfect Diamond, Guaranteed With correct care, Pure Gems simulated diamonds will not chip, discolor, or scratch. If you experience any issues with the stone due to manufacturing error, we will replace the stone free of charge. If you should happen to lose your stone, Pure Gems will replace the setting for free, you will only pay the cost of the replacement stone. If you need to return your stone for repairs, make a claim on your free lifetime warranty, or just have some questions, please do not hesitate to Contact Us.